We're sorry you've had a bad experience. Baxta is all about building a safe space for pet-loving people to connect, share their stories and discover recommended pet services – so we aren't down with inappropriate behaviour!
You can report any business that you personally deem to be acting inappropriately on the Baxta app, and our team will make a judgment based on the information at hand. Click on the business in the Explore section, then press the three-dot menu icon on the top right of the page to file a report against them.
Make sure you include a short description outlining the reasons for reporting the business, so we can get a proper picture.