Optimise your Baxta experience

We answer your frequently asked questions.

• I have a great idea for a new feature or change within your app. How can I let you know?

  We're constantly evolving Baxta and inventing new features or improving existing functionalities.  We'd love to hear about your ideas for how to make Baxta even better for pets and people! Please emai...

• How do I find the Explore menu homepage again after I've clicked on a subheading like Events?

  Don't worry, you can always go back. Click the Back button, passing through the pages you've previously viewed until you reach the Homepage again. The Back button is an arrow on the top left-hand corn...

• How can I add more than one pet to my Baxta account?

  What's better than a pet? More pets! Baxta is built to accomodate you and all of your pets – furry, finned, scaly or otherwise!  After you’ve created your first Pet Profile, head to the Settings icon ...

• How do I set up both a Business Profile and a Pet Profile on the Baxta app?

  We encourage our Baxta family to create profiles for both their pet and their pet-friendly or pet-related business.  If you’ve already created a Pet Profile, head to Settings within the profile page a...

• Lost and Found. I have lost my pet. Where can I report this within your app?

  Oh no! We're so sorry to hear that your pet is missing. The Baxta community is here to unite and help find your little friend. Please go to the Explore section of the app and you’ll find the menu opti...

• How do I leave a review for a business?

  Reviews are important to us, because they let Baxta businesses know what you think of their service, and other Baxta users know which services you personally recommend. Your input helps us improve the...

• My business is listed on your app. Can I make changes to the business, like the description or hours?

  Of course! You can make changes to your own business listing whenever you like.  If your business was already listed on Baxta when you signed up for a Pet Profile page, claim your business to let us k...

• I am a pet business. How can I advertise on your site?

  Advertising with Baxta places your business message in the centre of an active audience of pet owners and lovers alike. The Baxta community uses the app to discover places and services, build connecti...

• How do I invite friends to my Pet Profile page?

  Baxta is all about building a pet-friendly community. We'd love to meet your friends and their adorable pets. To invite others to see your Pet Profile, head to the Profile page where you’ll see the Se...

• How do I find a vet or pet business close to me?

  The Baxta app was built to bring pet owners convenience and community. The Explore section is of the best features, showing you vets or pet-related businesses in your area. In order to find a specific...